24 Hour Information
If you need an order faster than our 5-Working-Day service, choose our FREE 24 Hour Service.
, Order Requirements
, Program Exclusions
BIC makes it easier than ever to GET IT NOW!
Available on Writing Instruments, Sticky Notes, Notebooks, Lighters, Magnets & Mouse Pads with a multitude of color and imprint options.
*See below for complete program requirements and exclusions.
Available Decoration Methods
- BIC, BIC Select &Sheaffer Writing Instruments – all cap and barrel imprint combinations offered in the catalog
- Sticky Notes: 4-color process only
- Magnets: 4-color process only
- Mouse Pads: 4-color process only
- Lighters: 1-color imprint only
- Plastic Cover Notebooks: 1-color screen imprint only
- White Chipboard Cover Notebooks: 4-color process only
Additional Program Details
- All catalog quantities apply
- Up to 3 drop shipment locations
- In the event that we are out-of-stock on the item you ordered, we will offer you an
alternative item of equal or greater value.
- Complete order and art must be sent to the 24 Hour fax number or email address.
- Orders must include "24 FREE" on the purchase order
and in the subject line of the email. Orders that are
faxed must clearly state "24 FREE" on the P.O.
- Complete order and electronic or production-ready
artwork must be received at the BIC Graphic factory by
midnight EST, Monday through Friday.
- 24-Hour Service begins at midnight EST and your order
will be produced and ready for carrier pick-up by midnight
the next working day. The pick-up times vary based on the
carrier and ship method selected.
- Any order requiring an overnight shipping method must
be received at the factory by 8:00 p.m. EST, Monday through
Friday and will ship the next working day.
- Weekends and holidays are not considered working days.
- A phone number or email address is required, including
after-hours contact information so that we can reach you
with any questions regarding your order.
- Shipping method must be stated on your P.O. The default is UPS Ground.
- BIC cannot guarantee a delivery date.
- Adhesive and Non-Adhesive Cubes with Sheet Imprints
- Mylar Flag &Sticky Note Booklets
- Magnets w/notepads attached
- Custom Shaped Products
- Combo Packs/Special Packaging
- Cartridge Swapping
- Custom Colors
Excluded Decoration Options:
- Multi-color imprints on Lighters and Plastic Covered Notebooks.
- Half-tones or gradients on screen printed items.
- Digital Color Graphics
- Deboss / Stamping / Foil Fill
- Clip imprint and emblems
- Electronic Proofs - Please allow 2 additional working days if an electronic proof is required.
- Artwork Changes - Please allow additional time for artwork adjustments.
- Accounts on credit hold are not eligible.
- BIC cannot guarantee 24 Hour Service in the event of severe weather, natural disasters, acts of God or any other events outside of BIC's reasonable control.